About Us
A one-stop property management specialist rooted in Hong Kong and backed by a listed group.
Our company
Our Company
Star Property Management (H.K.) Limited was established in 2013 as a wholly-owned subsidiary of the listed company Star Group (1560.HK), and is a property management company licensed by the Property Management Services Authority (PMC Licence No. C-628128).
We aim to provide comprehensive, user experience-based property management services by introducing high quality, well-trained staff and modern technology. Tenants enjoy the best property management service, while owners benefit from higher returns and asset valuation.
Over the years we have also developed other related services including cleaning, repair and maintenance, security and gardening, so that our customers can enjoy a one-stop premium service. Our portfolio today spans modern industrial buildings, grade-A commercial buildings, serviced apartments and new residential developments.
Star Group
Group Structure
The group comprises three independent subsidiaries, each specialising in one of three core fields: property management, security services and professional cleaning.
Through a strategy of independent operation and specialist division of labour, each subsidiary meets the most exacting standards its field demands; together they create strong synergies, giving clients a seamless, integrated one-stop property service.
Our team
Our Team
Our experienced property management team holds a range of professional qualifications covering property and facilities management, leasing, security, repair and maintenance, and cleaning.
Members are carefully selected and receive regular, rigorous training. From management office supervisors and customer service officers to front-line security, engineering and cleaning colleagues, each one is the face of our service to the client.
The team is committed to delivering quality management — from daily inspections and resident enquiries through to incident response, all to one consistent standard.
Why us
Competitive Advantages
From equipment and structure to people, every part of our operation is built around client value.
Advanced Equipment
We use high grade and the latest equipment to provide reliable, high quality services. Several of our managed properties also run a dedicated mobile app and electronic access system for the daily convenience of residents and tenants.
Competitive Pricing
Compared with traditional providers we run a simple, effective structure — fewer layers between management and front line, faster decisions — so clients get professional service at a competitive price.
One-stop Service
The group has full capability across property management, security, cleaning, repair and maintenance and gardening. Whoever the appointed contractor is, day-to-day operations are coordinated end to end by the management office to one consistent standard.
Well-trained Professionals
Team members are carefully selected and receive regular training across property and facilities management, security, repair and maintenance and cleaning, so service standards stay consistent.
Certification
ISO Management System Certification
Three of our management systems are certified to international standards, audited by an HKAS-accredited certification body.
ISO 9001 : 2015Quality Management SystemCert. No. Q2002
ISO 14001 : 2015Environmental Management SystemCert. No. E1142
ISO 45001 : 2018Occupational Health & Safety Management SystemCert. No. S986Scope: Provision of property management at designated sites
Certified by Accredited Certification International Limited (HKAS accreditation No. HKCAS 011)
Credentials
Licence & Credentials
A property management company licensed by the Property Management Services Authority, and a member of the following industry bodies.
Property Management Services AuthorityLicensed Property Management Company · Licence No. C-628128
The Hong Kong Association of Property Management CompaniesMember
The Hong Kong Security AssociationMember