Privacy Policy
This page explains how Star Property Management (H.K.) Limited collects, uses and protects your personal data when you use this website.
Last updated: August 2026
Star Property Management (H.K.) Limited (“the Company”, “we”, “us”) respects and is committed to protecting the privacy of your personal data. This policy explains how we collect, use, disclose and protect your personal data when you browse this website or contact us.
We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of Hong Kong.
Information we collect
When you contact us by phone, e-mail or other means, we may collect your name, contact number, e-mail address, property address and any other information you choose to provide in your message.
When you browse this website, our servers may automatically log technical information such as IP address, browser type, device type, time of visit and pages viewed. These logs are used for site security and performance improvement, and are not generally used to identify individuals.
How we use your data
To respond to your enquiries, provide quotations and arrange meetings;
To provide, administer and improve our property management, security, cleaning and maintenance services;
To maintain the security of our website and systems; and
To comply with applicable legal and regulatory requirements.
We will not use your personal data for direct marketing purposes without your consent.
Disclosure of data
We do not sell your personal data. Where necessary to deliver our services, we may disclose relevant data to our group companies and contractors (for example security, cleaning and engineering service providers), who are required to protect it to an equivalent standard.
We may be required to disclose data where required by law, court order or a regulatory authority.
Cookies
This website does not use tracking or advertising cookies. The Google Map embedded on our contact page is provided by Google, which may set its own cookies and is governed by Google’s privacy policy.
Retention and security
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
We have adopted reasonable technical and organisational measures to protect personal data. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
Under the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of the personal data we hold about you. To make such a request, or if you have any questions about this policy, please contact us using the details below. A reasonable fee may be charged for a data access request.
Third-party websites
This website contains links to third-party websites, including other group companies and project websites. Those sites have their own privacy policies and we are not responsible for their content or practices.
Changes to this policy
We may revise this policy from time to time. Any revised version will be posted on this page and takes effect from the date of posting.
Contact us
Star Property Management (H.K.) Limited
Unit 603, 6/F., Tower 1, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong
E-mail: info@starpropertymgt.com.hk
Phone: +852 2530 0855
Mobile app privacy notices
The following applications have their own privacy notices:
